Buy With Confidence: We are so confident that you will be delighted with our product that if you purchase a device directly from us and the device is installed properly according to the instructions in the User Manual and Installation Guide, if you are not 100% satisfied with the device, return it to us within 30 days after your purchase, together with your purchase receipt or pack slip, for a complete refund – no questions asked. Refunds will be based on your initial form of payment.
If, for any reason, the device arrives to you with a factory defect, let us know via email at firstname.lastname@example.org within 30 days after your purchase and we will ship out a replacement device along with a return mailer for the defective unit. We stand behind all of our devices and products for 2-years. If any component of your system fails, send it back to us within 2 years after purchase and we will replace it.